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Best Practice

Best Practice Software is a leading Australian provider of medical software.

Since launching in 2004, Best Practice has forged a reputation for quality products, great user functionality, and excellent customer support.  We’ve partnered with medical practitioners to deliver a range of cutting-edge and user-friendly clinical and management software solutions, designed for simplicity, easy operation, feature-rich applications and real world dependability.  We provide updates and enhancements, and regularly engage with our customers with tailored training solutions and user events.  Our reputation is built on trust, and our products and support services are delivered with our customers in mind.

Best Practice sets the standard for GP clinical software in Australia offering a flexible suite of products designed for the busy GP practice, including:

Bp Clinical - An SQL application that is rich in functionality while being fast, stable and robust.  The product has been specifically designed to improve efficiencies with the medical practice, allowing the busy doctor to maintain quality electronic patient records, transfer information securely between agents (like results from pathology services), produce safe and legible prescriptions, and better manage preventative health care protocols for patients.  Drug database material is updated via the company website and most surgeries download this information via Broadband on a monthly basis, meaning that the doctors have instant access to the most up-to-date information available.

Bp Management - A premium billing and appointment book module that can be used with the core clinical software application.  Launched in mid-2006, the product provides practices with a fully integrated option to other products in the market.  It incorporates Medicare Australia’s Online Claiming, allowing doctors to submit Medicare and DVA Bulk Bill claims electronically and have them processed and paid overnight, and the popular Tyro EFT Payment Solutions module.

Bp SMS - Your appointment reminder cards may disappear in their jeans pockets going through the wash but today’s patients can’t forget appointments when you remind them via their constant companion, their mobile phone!  For just a few cents and virtually no effort, new automatic SMS reminders (and confirmation reply) in Best Practice can do much to eliminate the cost and disruption of No Shows.  There’s no faster, more streamlined system than Best Practice SMS!



Mediclinic is a true cloud based solution; fully functioning and providing a complete practice management and electronic medical record.

The EMR has all the features you would expect including MIMS Integrated. Access is available from multi- clinic, multi-location, and by multi practitioner and includes unlimited administration. Online bookings for patients and Medicare and DVA online claiming mean practices can easily manage patient’s services. Mediclinic’s Aged Care module is specifically designed for HC, LC, Medicare, DVA Home Visits and Emergency Visits.

Mediclinic understand the value and importance of your information so security of your patients and practice records is of the utmost priority to the Mediclinic team. Patient and Practice Data, stored on Australian servers, is encrypted and with security that is the equivalent of the banking sector.

Support is offered and for a small additional cost Mediclinic staff can take your calls during busy periods, after hours, before hours, and weekends.

To take up the offer of a 30 day FREE TRIAL or find more information about Mediclnic’s Cloud based Practice and Clinical cloud based solution visit.

Clinic to Cloud

Clinic to Cloud is a true cloud based Practice and clinical management application that is hosted with Microsoft Azure Sydney and Melbourne. Clinic to Cloud (C2C) takes care of all your scheduling, billing, reporting, clinical care and much more. C2C has powerful integrations such as Medicare, MIMS, Origin Speech, SMS reminders. C2C also offers the clinician powerful mobile applications that include access to their scheduler, patient demographics, clinical data and etasks from their iOS or Android smart phone. Last but not least is our patient portal which allows the patient to register with the practice and interact via a secure login.

Zedmed Medical Software Solutions

At Zedmed, we provide general practice, specialist and allied health clinics with turnkey software solutions for their most common practice needs. We’re committed to producing best in class products and services and are consistently striving to provide additional value-added products and services to help practices work more profitably and efficiently, so our customers can focus on delivering patient care. 

Zedmed Office and Zedmed Clinical combine to provide a powerful, sophisticated practice management and clinical records solution. With personalised training, installation and data conversions from almost all software packages, we ensure a smooth transition to Zedmed software.


A global provider of next-generation connected eHealth solutions to help doctors run their business and care for their patient.

Cloud9 designs and supports software to enable patient information to be captured, joined up, available and shared when it matters.

Cloud9’s solutions enable healthcare organisations to connect and collaborate throughout the continuum of care. Cloud9’s cloud-based platform is available now. 



Provides medical software to healthcare including; Practice management software for Medical Specialists to manage medical records, appointments, surgical lists, practice management, patient billing (including Medicare) and day surgery management.

Residential or Aged care software to manage resident assessment, documentation, case management and billing. Hospitals (Public and Private), Community, Mental health and Disability support services to manage clinical care delivery and decision support for doctors, nurses, specialists and allied health professionals. Justice Health to provide an electronic health record for prisoners in correctional facilities.


At the cutting edge of medical software development. We provide the only secure internet based solution in Australia that manages practices and patient data.

PuttyEnterprise is our main platform that integrates practice management and electronic health records is accessible through any device and requires no local server hardware. We customise our highly flexible solutions according to our client needs.

PuttyConnect is a telehealth and communication platform that securely manages information, data and document transfer that is integrated with PuttyEnterprise.

PuttyGateway is the portal that manages different data flows, such as payment/merchant facilities, PACS, Laboratories and Scripts.



CSC's Primary Care Solution, practiX, provides users with intuitive access to clinical and administrative data. In addition to patient record management, our solution helps simplify key business processes such as appointment scheduling, practice management and billing.

Tailored to suit single-user or larger scale networks, the CSC primary care solution allows organisations to add clinicians and grow to meet expanding needs, whilst at the same time providing continuity of care across all care settings.

Previously iSOFT, we are now a part of the CSC Healthcare Group.

Stat Health Systems

Stat is an integrated clinical and practice management application which has embraced the latest Microsoft technology to build a new generation solution.

Fully scalable and the only medical software application to incorporate a multi-functional intuitive interface, Stat is at the forefront of computing technology.

Pen Computer Systems Pty Ltd

(PCS) was established in 1993 as a health informatics company with a focus on the Primary Health Care sector. The company’s directors carried forward the knowledge and experience of Foundation Medical  Systems Pty Ltd, an organisation that led the introduction of dispensary computers in Australian community and hospital pharmacies.

Global Health

A leading provider of e-health solutions that connect clinicians and consumers across the healthcare industry.

Global Health’s portfolio consists of:

ReferralNet - a cloud-based secure message delivery system for the exchange of information between healthcare providers.

MasterCare® - a suite of health information systems that provides tools to collect, manage and access clinical and patient information at the point of care.

LifeCard® - a personal health management system for keeping all your important medical information in ONE secure location. With LifeCard® you can maintain a personal health record, access emergency health information and be rewarded for looking after your health.

MedTech Global

For 25 years, Medtech Global has been enhancing the quality of patient care by working with healthcare professionals in developing and delivering award winning industry-proven technology products - giving value to and connecting the entire healthcare community.

Our technology solutions are both sophisticated and user-friendly, designed for the comprehensive management of patient information throughout all aspects of primary and secondary healthcare, mental health and corporate health. We are the largest provider of technology solutions in New Zealand primary healthcare, and the second largest in Australia. Our products are also widely used in several countries including Ireland, India, Singapore, Brunei, United States and Pacific Islands.



A leading integrated healthcare information management system, designed and owned by Communicare Systems; a Perth-based, Australia-wide information solutions provider.

Users of the company’s primary product, Communicare, come from areas across the healthcare sector, where the emphasis is on holistic client management. Mostly from Aboriginal and Torres Strait Islander health and community services organisations, Communicare users are the main drivers behind the product’s development and direction.

Services using Communicare range from small Aboriginal Community Controlled Health Organisations (ACCHOs) to large scale complete healthcare providers.

Best described as a complete healthcare record and preventative management system, Communicare provides a clinical information record, appointments, recall, document management and powerful reporting capabilities. Communicare also provides integration with leading healthcare resources such as MIMS Integrated and ICPC2+.

Working with service providers, Communicare captures reporting for state and federal requirements, including working with stakeholders such as the Department of Health & Ageing, the Office of Aboriginal and Torres Strait Islander Health (OATISH) and health departments around the country.

MIMS supplies its medicine database to clinical software applications that service over 50% of the general practitioner market in Australia.  These applications enable practitioners to safely prescribe using the extensive, trusted MIMS data as well as check interactions e.g. two or more drugs, drug and allergy or duplicate ingredients.

The following list is some of our partners who specialise in this area.